When something is stolen, keep the whole case together.
Recovery Cases give you one organised place to record the information connected to theft, loss and recovery.
Keep crime details, police references, insurance information, stolen items, CCTV images and video, supporting files and recovery updates connected to the same case.
A structured record for an incident.
A Recovery Case is designed to collect the information connected to stolen or missing property in one place.
Instead of keeping crime references in one email, CCTV on your phone, item photographs somewhere else and insurance notes in another folder, the case helps bring them together around the same incident.
Keep the important pieces of the case together.
A Recovery Case can hold the information and evidence that helps describe what happened, what was taken and what happens next.
Record the case title, description, incident date, location and relevant circumstances.
Keep crime references, police details and other relevant information connected to the case.
Record insurer information, claim details and relevant supporting notes.
Add supporting photographs, documents and other files connected to the incident.
Upload supported CCTV images and video footage directly to the Recovery Case.
Keep ongoing notes and developments connected to the same case as circumstances change.
Create the case, link the evidence, keep it updated.
Create the Recovery Case
Add a title and the basic details surrounding the incident.
Add Incident Details
Record the date, location, police information, crime references and insurance details.
Link Relevant Items
Connect recorded stolen or missing items to the case so their identifying details stay available.
Add Evidence & Updates
Upload CCTV, photographs and files, then keep the case updated as things develop.
Keep footage with the case it belongs to.
If CCTV footage or images are available after an incident, they can be uploaded to the Recovery Case.
This means footage does not have to sit separately on a phone or computer while the rest of the incident information is stored somewhere else.
Supported video can be played back from within the My Safe Docs interface, while images can be viewed alongside the rest of the case evidence.
Connect the case to records you created beforehand.
One of the main advantages of building asset records before theft occurs is that identifying information can already exist inside your account.
Relevant items can be marked as stolen and connected to the Recovery Case, helping keep photographs, serial numbers and other identifying details within reach when they are needed.
Turn the stored case into a clear report.
Recovery Cases include a printable report option so the information stored against the incident can be presented as one organised record.
Use your browser or device print system to print the report or save it as a PDF where that option is available.
The incident is stressful enough. The records should not be.
Keep related case information together instead of spread across phones, emails and folders.
Link records that already contain photographs, serial numbers and identifying details.
Keep CCTV, files, crime references and other supporting information within the same case.
Add recovery updates so the record continues after the initial incident.
Common questions.
What is a Recovery Case?
What information can I add?
Can I add CCTV video?
Can I add more evidence later?
Can I link stolen items to the case?
Can I print or save a Recovery Case as a PDF?
Does this replace reporting the theft to police?
Which memberships include Recovery Cases?
Build the records before something goes missing.
Choose the My Safe Docs membership that suits your needs and keep your assets, evidence and Recovery Cases organised under one account.